Good morning Ross. Just a short note to inform you that the package you provided to the seven golfers from the lower mainland was a great success.

Everything went smoothly, without a hitch. We enjoyed a sunny round of golf at Tobiano. The wind got up for the last four holes and cooled it off, but nothing compared to what it might have been.

Wednesday was cooler and rainy in Kamloops, but the sun came out when we arrived at Talking Rock. Played the entire round without one drop of rain. All the golfers enjoyed that course, commenting that it was more \'player friendly\' than Tobiano, and held much different but very beautiful scenery. Eagle Point did not disappoint on Thursday morning, and they all left having enjoyed their trip into the interior.

Thanks again. Bill Brown


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I have booked a few trips through Ross at BC Golf Guide and will definitely be booking more. When you have 10-14 guys going it’s nice to have someone who can coordinate it all without any issues. We have done Kamloops, Salmon Arm and this year Osoyoos and they have all been a blast.

I even forgot my actual passes that Ross sent me a couple weeks before the trip and I had to call him from the course and get him to fax them ASAP which he did…to the applause of our group! Anyways, look forward to booking with you again next year Ross, thanks again!

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Thank you for arranging our Kelowna trip for us. The Accent Inn was in a great location and the beds very comfortable and clean.

We enjoyed the courses you picked (Sunset Ranch, Black Mnt and Shannon Lake). So many nice courses there, loved the scenery and there was a nice breeze on each of them that made the heat more bearable. We headed to the lake after every game which was refreshing.

We will keep your number for sure for any future golf trips.

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Morning Ross,

May I thank you for the excellent organisation and support you provided to us. The Borgata Lodge was quite superb and the courses challenging. All in all - a great holiday. We did try to call you directly to say 'thanks' but could not get through. Ah well, back to work.

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Ross and Co.

Once again, a flawless execution. I called with the days we had available and the courses we wanted to play. BC Golfguide lined up the rooms and rounds for our foursome within a few hours and we were off within the next couple days. Played The Rise, The Ridge, Canoe Creek and Tobiano in three days!
Great vacation. Thank you for your service
Will call again in the Fall.

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Hello Ross

A quick note to thank you, once again, for an excellent golf weekend. The opening round at Predator Ridge was spectacular, Harvest offered great service, quick greens and tough rough. Gallagher's Canyon new greens are exceptional,this course gets better every time you play it. Tower Ranch was everyone\'s favourite and in unbelievable shape. Black Mountain is a unique experience with really friendly people and Marmots. The Rise is the toughest of the courses we played and we are all in agreement that we should play it again, with more balls. The rooms at the Ramada were comfortable and the food options at the pub and restaurant were more than ample. The shuttle service is a definite must, Taylor was terrific.

The trip was a huge success and I look forward to working with you again on our next trip.

Sincerely,
Rick Albus

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Hi Ross,

I greatly appreciate all the assistance in setting up our 35th \"Okanagan Master\'s\". Four rounds, three nights of a golf extravaganza for our 28 guys from Nanaimo! As usual, we had a blast! We stayed one night at Quaaout Lodge, played Talking Rock twice before moving on to Kamloops, staying at the Ramada Inn and golfing at Sun Rivers then The Dunes. (Would have liked to play Rivershore but it was not available). Here\'s our input:

Quaaout Lodge is an outstanding facility with great rooms, great hot tub, pool and steam room. Fantastic views. The staff were friendly and helpful but the food and beverage service was \"wanting\". The F & B staff were not overly busy but they seemed disorganized and untrained. It took (and I\'m not kidding) one and one half hours for three of us to get our dinner meal on Sunday June 5th. Also, several of our participants commented that they objected in principal to paying 12% HST, 7% B C Liquor Tax AND 5% First Nations Tax! Some of our group participated in the Sunday Brunch, which received high marks, and all 28 had dinner, breakfast and lunch after golf before departing. The quality of the \"from the menu\" meals was good.
At Talking Rock we found the staff friendly, welcoming and very accommodating. Our guys rated the course as excellent and very suitable for our diverse handicap group (8 - 28). Very good practice facilities with driving range having grass tees. The greens were slower than they looked! Many said they would enjoy playing all four rounds at Talking Rock and stay at the Lodge if the F & B dept. could get their act together.
At the Ramada Inn in Kamloops we found the staff friendly and accommodating and the rooms adequate for our needs. June 6th.,26 out of 28 watched game 3 of the Stanley Cup finals in the 3rd floor lounge, had dinner and enjoyed a few cold ones. The lounge staff was fantastic and the food good. Tuesday, June 7th was our wind up hosted banquet which was held in the same lounge. We had arranged to have a N Y Steak Bar-Be-Que. Sreaks were cooked to order then salad, vegetables and fixings, along with apple pies and whipped cream were set up buffet style. It was extremely well handled and our guys raved about the meal. Once again the two lounge servers were outstanding and the young gal who cooked the steaks did an outstanding job.
Breakfasts were buffet style in th 2nd floor restaurant. Great for golfers in a hurry.... handled well and we very much appreciated the kitchen and serving staff opening at 6:30 a m (instead of the usual 7:00 a m) enabling us to meet our 8:00 a m tee time at the Dunes. Food was tasty and plentiful. The Ramada is an older style hotel/motel but has been up-dated and generally suited our needs well. Very good large hot tub!
The Pro Shop, starter and restaurant staff at Sun Rivers were friendly and most accommodating. Good practice facilities. Some of our high handicapers found the course harder than most and struggled with the many \"blind\" shots. Lower handicapers generally enjoyed the challenge. Likely would select a different course next time.
The Pro at the Dunes requested that the event organizer sign the \"waiver\" for all power carts which was politely refused....instead each power cart driver signed the waiver accepting responsibility for bodily injury or property damage and we were on our way. Staff and owner Bill Bilton Jr were very friendly and most accommodating. Great new Clubhouse. The golf course was enjoyed by all even though some greens had been heavily fertilized that morning and a few greens were damaged. Seven foursomes....and the round took from three and a half hours for the first group to just under four hours for the last group. The course is very playable and suited our guys very well. We shall return! FYI our rough calculations indicate that our group spent between $38,000. and $40,000. for the entire 6 days most of us were on the road.
Thanks again Ross. Cheers!
Dave

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Ross,

Another great trip in the books, thanks to you. Although I did manage to lose our three round low-net tournament by one stroke, which still sticks in my craw.

But the accommodations were good again, and the courses - wonderful. Tower Ranch and Black Mountain were delightful. Our final round was at Black Mountain, and the course was in great shape, the staff were friendly, and the clubhouse an excellent place to wrap up the proceedings.

Our third consecutive fantastic trip booked through bcgolfguide.com!

Thank you again for fixing the shuttle at the last minute. I know that it was not for want of effort on your part, and I appreciate your diligence in helping correct the problem for us.

We will likely return to the Okanagan next year, but I think we will be looking for different accommodations in future. Perhaps a couple multi-bedroom condos at the same complex or a rental house with enough beds to have our own deck space/patio, and perhaps a barbecue.

Further, the Delta Grand, though the rooms are fantastic and beds great - they don\'t have Golf Channel. As our trip always coincides with the Open, in future we will need access to the highlight loop so we can keep abreast of these important matters.


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Just to let you know we had a fantastic time. In fact we couldn't have enjoyed it anymore, unbelievable golf, excellent accommodations, and most of all the weather was perfect. Any of our future golf trips Ross will be handled through you and you company. Black Mountain was a true joy to play although the greens were a little slow, but that was understandable being they are brand new, great course. Once again Ross, thank you for everything you did to make it a very special kelowna golf trip.
Sincerely Wayne

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A quick note to thank you once again for a wonderful golf weekend. Besides that minor glitch at Furry, everything went off like clock work. We were all in agreement that this was one of our better trips. We are back to Kananaskis next year and B.C. in 2011 when I look forward to working with you again.Your loyal customer,
Rick Albus - p.s. Having the Bears show up at the Chateau and Squamish was a nice touch.

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Thanks for arranging a great Okanagan golf trip. Everything went completely smooth, no glitches with anything, including the weather. Of the 9 courses played, our favourite 3 had to be Tobiano, Predator Ridge and Tower Ranch with Gallaghers Canyon, Okanagan Quail and the Rise just behind them. Sun Rivers was mostly interesting but had a few contrived holes that were quite easy to lose a ball on even after a good shot down the middle. Black Mountain was interesting but felt a bit jammed into too small an area. The Dunes was fun but not as interesting as some of the mountain courses. Thanks again for the great arrangements, we'll certainly use you again for our next trip to the west.

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Thanks for organizing our recent golf holiday. We had a great time and the Watermark Resort in Osoyoos, it was perfect. It is brand new and in a great location, with a nice little restaurant downstairs. They gave us a two bedroom and the lake view was perfect. We enjoyed the Osoyoos CC, desert course, as the weather was perfect. We golfed Monday in thunder and pouring rain at Inkameep, with a couple from our own course in Richmond. We joked how only Vancouverites would golf in this rain. Fairview was excellent, sunny, and hot. Thanks again for everything.

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Hi Ross!!

Thank you so much for setting this all up for us, we had a great time, great weather and all the courses were in really nice shape! Our favorite was Balfour but we enjoyed all of the courses as they were really different from each other.



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Just wanted to say everything turned out very well for our Shuswap Trip. The Podollan Hotel rooms by the pool rocked and we were able stroll around to each others units as we pleased! The suite was a little tight for 10 guys playing poker, but we managed.

They brought us tables and chairs and were very relaxed about everything. Oh the restaurant food there was awesome! I believe the restaurant was named Jax? In addition, the courses were also great and looked after us well. C. Ellis

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Hi Ross,

Just wanted to say thanks for arranging everything. The trip was great and all the course were awsome and accommodations was great as well. The Prestige is really nice. Loved Predator and Kokanee Springs. Thinking about a short trip at the end of summer maybe to Kelowna for a golf trip (2 nights) (Bear, Quail & Predator). Randall


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hey ross. how are you? just a note to say we had an awsome time on our golf trip in kelowna! the weather was perfect as was the accomadations. all the courses were great. gallaghers was my fav with towers ranch a close 2nd. looking to expand to 16 for next year. will probably come back to kelowna again! try some different courses. thanks a lot for all your help! you make me look good to the rest of my group!! will be in touch for our next trip. take care. mike firestone

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Hi Ross, Just to let you know that our golf outing in Kamloops was a complete succes. The Hampton treated us well and provided a mini-suite in one of the rooms for our 'post-game review'. Rivershore gave us four pictures of beer on the house because of a 25 minute delay on our t-time. We all enjoyed The Dunes and managed to escape with only one hole of rain. The highlight for all of us was Tobiano. The weather was perfect, the course is spectacular and we all agreed it is a 'class act'. We will definitely be using your services next September in the Kelowna area. On behalf of the Yumper group, thanks for all your help. Best Regards, Bob

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Just wanted to give you a report on our weekend in Kamloops. The Hampton in Kamloops was wonderful, the rooms were perfect, beds luxurious, the breakfast, was definitely deluxe for a continental. Our first day at Sun Rivers was good, the coarse is very challenging, and weather turned out good, we were worried at first, as the wind was howling on the first tee. The Dunes is a flatter coarse, lots of wide open, not so many places to lose a ball. We had great service after at the Dunes, the coarse marshall was terrific, the waiter was also very friendly. All in all, we had a wonderful time, and also had very prompt taxi service too. Thanx so much, we will definitely check you out next time we want to book a golf weekend.

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Danny, thanks again for your help with our Bend Oregon trip. Everything went great.

Caleb Anderson took an interest in our entire trip and made every effort to make us feel welcome. The bookings with the other courses went like clock work.

The recommendations were spot on. Tetherow was terrific, though the greens were recently sanded so we missed out on what are reputably beautiful and fast greens. Brasada was a real contrast to Tetherow. It\'s another beautiful course with a completely different feel. Huge views and lots of decisions involving changes in elevation. The wildfires in the area partially obstructed the view of the mountains, but the views were still great.

The Nicklaus course at Pronghorn was our favorite. It\'s a beautiful desert course that doesn\'t overpower the desert. Rather, it lets the desert in to serve as part of the landscape. Nicklaus is a thinking man\'s designer. You\'re never sure you see all the options or all the possible consequences. If your shot is below average there is likely to be a consequence. There were no lucky misses. We (including a 3 and a 6) were all mentally tired after the round. We have great respect for Nicklaus after playing his courses at PGA West, La Paloma and Pronghorn.

We have a gift to send to you. What address should we use? Is there a carrier that works best from USA to Canada? Thanks, again. We\'ll be back.


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I've been meaning to contact you, just to give you the 'thumbs up' on our holiday package in Kelowna. The Coast Capri was a great place to stay, close to everything. We encountered a bit of drizzle/rain the first two days, but nothing to hold us back from golfing. We were very happy with the courses we played; and their hospitality was wonderful...particularly Sunset Ranch - I'm just sorry we didn't plan that day to stay there to eat, they seemed to have been the most friendly, and accommodating. Trena Cole and Ladies

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Hey Ross. Thanks for putting together a great golf & stay package. Everything went perfectly. The Cove in Westbank was excellent, the tee times were all booked and the golf courses were expecting us. I would recommend your services to anyone planning a golf trip. Thanks again.

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Thanks for organizing the golf Ross. We had a great time dispite the very chilly weather. We would all like to do Black Mtn again when it\'s warm and not so windy and snowy. We did enjoy The Rise and Canoe Creek as well. Very much spring conditions. We also loved the hotel in Salmon Arm (Podollan Inn) but can\'t say we were really taken with Kelowna\'s Accent Inn. Hope to be out that way again in the summer. (it will be summer some time won\'t it?)
The Lozerons and The Tuckers

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Ross: Just wanted to thank you for setting up a great okanagan golf trip! Great accommodations at Playa Del Sol and Okanagan golf courses! Sage Brush was a hoot, I would play that again in an instant. Also thank you so much for accommodating our friends who couldn\'t make it. Audrey

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Just a belated note to thank you for the wonderful job on booking our golf trip. Everyone had a great time. The hotel was very good to us as far as the meeting room went and we were able to use it both nights. The golf courses were great especially the Dunes which every one agreed they liked better. I am sure you will hear next year from the couples planning that trip. Again thanks and if you ever need to refer a satisfied customer we will all be glad to contribute.

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I wanted to thank you for helping pull together another excellent golf trip to Kelowna.

I have been \"chairman\" of our annual golf trip since its inception 8 years ago. This summer (2010) was our second trip to Kelowna, and the second time I relied on you to orchestrate the hotel bookings, tee times, and ground transportation.

Once again, I was impressed by your professionalism and attention to detail. Your course recommendations over the past couple years, including the Bear, the Quail, Predator Ridge, Gallagher\'s and Shannon Lake, have all been well received by the guys. In fact, this year was unanimously tagged as the \"best\" and \"most memorable\" of all the previous trips by my friends.

As it will fall on me to plan our 9th annual trip next year, I have no doubt that we will be returning to Kelowna for the third consecutive year...and I will be in touch early in 2011 to start putting that together with you again.

Thank you again - A. Keats

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Hi Ross,

I wanted to thank you for helping set up our golf trip last month. The accommodations at the Manteo were very good and the golf was fantastic. The round at Tower Ranch was the highlight. We look forward to returning to Kelowna or Kamloops (or Whistler?) next year. Booking through you was very easy and effective and we will go this route again. I will also recommend you to anyone else who is thinking golf. Thank you Rob Sim

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Hi Ross,

Had time to digest the Kamloops trip. I would like to start off by saying thank you for the excellent organization on your part. The Ramada personnel and service were great. No problems of any sort and they were very accommodating at breakfast time.

The 3 golf courses (Rivershore, Sunrivers and Dunes) had all the carts and names printed..... that was very classy!! Also the personnel at all the courses were very friendly and polite!!

By the way, we got very lucky with the weather .. just got a little wet on Tuesday but all in all very fortunate.

Thanks again and it was a pleasure doing business with you. John Nakamoto

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August 1st 2010

Just wanted to express my thanks once again for our recent golf excursion to Kamloops which you had a huge hand in making it one of our best ever!!! The weather was amazing...33-35 C everyday and what can I say about Tobiano...probably one of my top 2 courses I have ever played ( same goes for the rest of our group ) Some tougher holes than others but the whole experience was unreal!! I will be in contact with you in April of 2011 to make this all happen once again. More than likely back to Kelowna but we\'ll see!?! As a group, we are talking about making this a bi-annual thing but you know how that works with wives, etc.....it\'s a \"work in progress\".

Thanks again Ross, Scott Torget

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We just flew home from Kelowna today and I want to thank you for setting up a great trip for us. The Manteo Resort was an awesome place to stay and they treated us really well.The weather was challenging...we even got a few minutes of snow on Tuesday at Kelowna Springs...but we still enjoyed the courses. Another year we may choose to come the last week of April to catch a bit more spring!

All of the personal at the courses were great to us as well. BCgolfguide.com seems to be held in high regard by the people out there. The new course, The Club at Tower Ranch, is definitely a winner...we enjoyed our round there and will add it to our list of must play courses. Thanks again for setting up our trip. You did a great job!
Deena Forrester - April 2009

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Just wanted to send you an email to say how much I appreciate everything you did to organize our trip. Absolutely everything was perfect! You made me look really good as the organizer. Everyone loved the fact that all they had to do was show up and everything was looked after. I highly recommend the Hampton hotel. The staff was fabulous, room was exceptional, and the pool / hot tub / and even the water slide made for a great way to soothe some aching muscles at the end of the day. Even the breakfast was quite good and the topping on the cake was fresh baked cookies when we checked in at the desk. SWEET. I do not know how you managed to pull off the incredible weather we got but great job there too! Thanks again and you can look forward to booking our group again next year. Paul Cowl

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The suite in Panorama we stayed in was beautiful, it had a great view. We only had one hiccup, they had a scheduled power outage from 7:00 am to 12:00 noon on one of the days we stayed, we were on the 5th floor and when trying to get outside, none of their emergency lighting worked, we had to use our cel phones to try and find the way out of the building. We did mention it to their head office.

The golf courses were very well maintained. The staff at Fairmont Mountainside Resort was best, excellent customer service in pro shop and on the course. We loved the golf and had great weather.

Thank you for all your help in booking our holiday. We will be contacting you again next year same time to schedule our annual golf vacation. Taralyn

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Ross, I just wanted to say what a great time we all had in Kelowna at the Manteo Resort and I thank you for making it all possible. Everything worked out as you had laid it out for us for golf course check in. Many thanks, Sharon.

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Ross, please accept my apologies for responding so late after our trip, but June is a very busy month for me.
I just want to thank you for having our trip so well organized. The accommodations were great, and all of us were very impressed with the courses. Kelowna has another winner in the Black Mountain course ( None of us got close to your 79, but we will blame that on the alcohol factor). We are most definetly doing this again next year, and will be calling on you to get us set up again. On behalf of the group Thank you.

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Ross,
Just wanted to thank you for putting the golf trip together.We just returned last night and all 4 of us had great time.

Predator Ridge was the hi-lite as the golf and the accommodations were 1st class.We already discussed coming back next year when the Ridge course opens.

I strongly recommend paying the extra $$ and staying at Predator Resort. The golf course was perfect for a low handicapper as well as high one.The practice facilities,the food,and the staff were as good as I've seen, even the unpredictable weather was only a minor
inconvenience and it gave us an excuse to check out the Fitness Ctr after the round,which was a bonus.

The Rise was an interesting course,with incredible views but I don't think I would play it again as there were too many blind shots and strange holes.The last 4 holes were my favorite, even though I incurred a couple of penalty strokes. I'd only recommend it to low handicappers and short straight hitters.The staff & treatment was excellent.

Kelowna Springs was ok and it was nice to play an easier course on the last day. Thanks again Rick & the guys

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The Dunes at Kamloops and Ross Marrington- BC Golf Guide have had a great business relationship since 2005. During this time I have seen BC Golf Guide grow as a company and has eventually turned in to one of our most popular booking avenues for our out of town guests. Having said that, this relationship has transpired due to a great personal relationship with the owner, Ross Marrington. Ross gets it. He attends our BCPGA trade shows and has built a personal relationship with the majority of the golf professionals in the interior of BC and beyond. His attention to detail on group size changes and communication with our staff is second to none, there are rarely any mistakes made on the entire booking/cancellation process. This relationship building has been imperative to business relations with myself and Ross and weve seen an increase in destination rounds due to continuing popularity of his company. Another attribute to BC Golf Guide is, Ross is the only Tour Operator owner that makes a conscious effort to bring his own personal group of 24-36 players to our club and others in the interior each year. This does not happen with other agencies and is a unique trait that Ross makes a conscious effort to bring extra revenue to the golf clubs he deals with, and we all appreciate it.
Sincerely,
Mike Porco, Former Director of Golf
The Dunes at Kamloops

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Hello Ross .... I just wanted to thank you for your help on our golf holiday... Everything went like clockwork. All reservations were as stated and were waiting for us upon arrival. We will be happy to recommend you and use your services again.

Thanks again
Harvey

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Hi Ross,

Just wanted to let you know that the trip went off without a hitch. Everyone had a great time (even if the weather didn’t co-operate). I wanted to thank you again for all your work and setup. Your communication with the hotel and courses is amazing. Everyone knew exactly what we had arranged and were totally prepared for our arrival. Thank You once again and we look forward to planning next year’s trip with you. BTW next year will be Kelowna.

Paul Cowl and the HACK 2010 team


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I wanted to take a moment and thank you for your services. We had a great trip and really enjoyed ourselves. The weather held well for us too. Everything was set up for us at the courses and the hotel. You're one-stop / one-call service is really appreciated. As to the courses. The greens on Bear and Quail were playable but definitely still impacted by the 3 week old punching. The greens at Black Mtn were immaculate and that course may soon surpass the others as the best course in Kelowna. It's our favorite so far in the area. Thank you again and we'll be in touch next spring

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Alan Hudak from Ontario, along with his 7 friends that have done an annual trip for 30 plus years, they visited the Okanagan in April 2009, and stayed at the Playa Del Sol Resort. They had a blast. Read Alan's review on Trip Advisor.

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Hi Ross,

Just arrived back from golf trip it was very good, courses were good, some winter kill on Salmon Arm and three temps but still good, Hyde Mountain had spectacular views and the only time we got any rain was on the 18th hole, other than that we didn't see any real rain. Canoe Creek and Talking rock were my favorites but all 5 were very good and none of us were disappointed. The Podollan Inn was good and the staff were very friendly and efficient. So all in all it was a very satisfying Shuswap golf trip.

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