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Golf Travel Terms & Conditions

Canada / USA / International Destinations 

Golf Vacation Package Quotations

A “quote” or “quotation” is not a confirmed booking. It provides you with itinerary and pricing details to share with your group. Often, an itinerary is revised once or twice before the Group Organizer commits to booking the accommodation and tee times. Our Featured Packages in all regions are available to you exactly as they are presented, or you can use them as a guideline to create your plans. BCgolfguide.com will gladly customize a quote for you and your group. If there is something specific your group would like to include, please don’t hesitate to ask us.We will quote based on your specific needs and requests, but based on our years of experience, your best value is based on "double occupancy" - two people sharing one room.


Reservations - Booking Your Trip

We require a valid credit card to book your accommodation and tee times. With your approval, we will process a minimum deposit of $250 or up to 20% of your total trip value. The amount will be confirmed with you before processing. Depending on who provided the original deposits, this becomes a non-refundable deposit by the Group Organizer and guests. In rare cases, we may be required to collect additional deposits for our hotel, condo, golf course and shuttle partners.

Payments for your Golf Vacation Package

Your personal itinerary page will include a record of your deposit, final payment amounts for each player, and payment due dates. All payments are generally due 30 to 45 days before your arrival date and are based on your group size. If you book within 30 days of the arrival date, your entire package price is due in full at the time of booking.The group organizer is liable for required payments when others fail to pay. Contact us if these guests do not plan on attending. Also, be aware that with an odd number of travellers and hotel room needs, extra costs maybe be incurred in addition to the original package price. Please ensure your group is aware of these commitments. Your confirmed travel itinerary will outline your group’s payment due dates, total amounts due and any group-specific cancellation requirements.

Important Note: To enable easy online payments, PayPal is our official credit card payment provider. When a refund is processed, PayPal will refund the total amount paid, less 3% to 4%. These "credit card processing fees" are not recovered or retained by BCgolfguide.com.

Golf Trip Gift Certificates

Gift Certificates are available for purchase in any denomination on condition that the trip is booked as a minimum of 2 nights/2 rounds for two people. They do not expire, but BCgolfguide.com encourages holders of gift certificates to use them within two years of issue. Gift certificates are non-refundable.

Change Fees (Canadian Golf Travel)

Change Fees (adjustments to confirmed itineraries)

    • Outside 30 days: $50 per group and up, depending on changes.
    • 14 - 30 days before arrival date: $75 per group and up, depending on changes.
    • Inside 14 days: $100 per group and up, depending on changes.
    • After arrival: no changes allowed.

Please be aware that costs averaged equally over the original number of travellers must be adjusted accordingly if the group numbers reduce. We require the group organizer to cover this shortfall and arrange to be reimbursed directly from others. This can be discussed with your group and handled amongst yourselves.

Cancellations (Canadian Golf Travel)

Cancelling outside of 30 days:

Your original deposit will be retained and used as a full credit to be used within 24 months of your previously planned arrival date. Some of our partners (hotels/condos/shuttle) may have collected deposits from us, and you risk this portion as being "lost." However, we will work with you to try and turn these amounts into future credit as well. This will be undertaken on a case-by-case basis.

Cancelling within 30 days and before fourteen (14) days of your arrival date:

A refund is 80% of your package price.

Please note that this assumes no additional hotel or golf course cancellation penalties may apply. Sometimes, our partner hotels and courses require deposits from us outside 30 days of arrival - typically for booking larger groups.

Cancelling within 14 days of your arrival date:

No refunds are available. However, we will work with each group on a case-by-case basis.

Change Fees (USA/International Golf Travel)

Change Fees (adjustments to confirmed itineraries)

    • Outside 60 days: No charge and if available.
    • 59 days before arrival date: $50 per group and if possible.
    • Inside 30 days: $100 per group and, if possible.
    • After arrival: No changes allowed.

Please be aware that costs averaged equally over the original number of travellers must be adjusted accordingly if the group numbers reduce. We require the group organizer to cover this shortfall and arrange to be reimbursed directly from others. This can be discussed with your group and handled amongst yourselves.

Cancellations Fees (USA/International Golf Travel)

Cancelling outside of 60 days:
Your original deposit will be retained and used as a full credit to be used within 24 months of your previously planned arrival date. Some of our partners (hotels/condos/shuttle) may have collected deposits from us, and you risk this portion as being "lost." However, we will work with you to try and turn these amounts into a future credit as well. This will be done on a case-by-case basis.

Cancelling within 59 days and before fourteen (30) days of your arrival date:
A refund is 75% of your package price if we can cancel and cannot recover payments from golf and hotel partners. Please note that this assumes no additional hotel or golf course cancellation penalties may apply. Sometimes, our partner hotels and courses require non refundable deposits from us outside 30 days of arrival - typically for booking larger groups.

Cancelling within 30 days of your arrival date:
No refunds are available. However, we will work with each group on a case-by-case basis.


Golf Vacation Package - Travel Vouchers

Golf travel vouchers for your group will be issued by BCgolfguide.com 10-to-14 days before your arrival date if all payments have been received. The final information package is your complete itinerary and will be sent as a “.pdf file,”A hard copy of each travel voucher must be presented at each golf course and hotel.Hotels, golf courses or shuttle service providers do NOT accept voucher images on personal electronic devices.Hotel photos and text descriptions on our website(s) are used for general descriptive purposes and may only sometimes reflect the exact room(s) you have booked. Generally, rooms are standard with one queen or two double beds. Upgraded rooms or suites are noted on your hotel vouchers.Every attempt is made to keep your group separate from other golfers. If the course is busy, your twosome or threesome may have other players join your group. This is ultimately a tee sheet management decision made by the respective golf courses, and it is 100% their call. BCgolfguide.com supports these decisions when made by our golf course partners.If your package exceeds four (4) golfers, consecutive tee times are booked.


Always assume all hotels are 100% non-smoking unless we specifically note in your itinerary otherwise. Smoking in your room will result in cleaning fees of $200 or more per room per incident. BCgolfguide.com supports these decisions when enforced by our hotel partners. All incidental costs during your trip, such as parking, ferries, road tolls, extra room charges (movies, mini-bar, etc.) and gratuities, are not included in your package unless noted on your golf or hotel vouchers.


If you require assistance while on your trip, please call us during business hours, toll-free at 1-877-223-7226. Please leave a detailed voice message if your call is not answered immediately. We will respond to your needs as soon as possible.


Additional Details: Insurance

BCgolfguide.com does not supply Cancellation Insurance. It is recommended but optional. Trip cancellation, medical/hospital, baggage and sporting coverage are available for your vacation by your credit card provider or a third-party source. This is entirely the responsibility of each individual to coordinate on their own.

Additional Details: Dress Codes

Specific rules and regulations are in effect at all courses. No jeans, tee shirts, tank tops or inappropriate attire, no metal spikes and appropriate golf attire for ladies.**Do not bring your alcohol onto the courses.**

Additional Details: Changes During Your Trip

Once you have arrived, changes to your package are not permitted. All "no-show" reservations for golf and hotel will be subject to zero refunds.

Unused Portion of your Golf Vacation Package

BCgolfguide.com Inc. (CPA of BC 40424) and our golf and accommodation partners will not be responsible for any unused portion of your package. Refunds will not be issued for unused hotel rooms, tee times or any other services due to flight delays, schedule changes, weather conditions or other circumstances beyond our control. In the event of a course closure due to extreme weather, it is up to each golf club to make alternative arrangements, such as issuing rain checks direct to the golfer(s) and refunds (partial) back to BCgolfguide.com.com Inc.

Inclement Weather and Rain Checks

At BCgolfguide, we always say, "Hope for the best, but be prepared for the worst!" The golf shop has sole discretion to allow or disallow play or to limit power cart usage on a given day. If the weather allows for play and other golfers are golfing, the expectation is that your group is expected to play. Please ensure you are prepared for all eventualities. If extreme weather and courses do not allow players to access the course, partial refunds on your trip will be returned as one payment to the group organizer approximately two weeks after your trip. The courses issue Rain checks when you cannot complete your round(s).

Deportment & Behaviour

As a BC Golf Guide.com Inc. client, we expect proper, adult behaviour while on-site at the golf courses and accommodations booked within your golf package. Our partner facilities are owned and operated by well-trained, capable, conscientious personnel. They have sole discretion to dismiss anyone who engages in unruly behaviour, conduct unbecoming of a guest, or acts inconsistent with local or federal laws, statutes or ordinances.


Note that BCgolfguide.com fully supports the decisions made by our hotel and golf course partners.Also, please note that facilities in all regions generally work together as tourism industry partners and details of any unfortunate incidents are frequently shared with other hotels and golf courses. This could impact your future access to facilities. No refunds will be issued if an incident occurs involving eviction from a hotel or unfinished rounds of golf.


Liability

BCgolfguide.com, accommodation partners and golf courses shall not be liable for injury, damage, losses, accident or expense to persons or property due to acts or default of any company or person providing services for a package. BCgolfguide.com.com Inc. accepts no responsibility for the actions of the suppliers or travellers listed in this package.

Travelling with Pets

We strongly recommend against bringing your pet on a golf trip booked by BCgolfguide.com. It is typically hotel/condo policy that pets are supervised. Unused golf will not be refunded if they are left alone and you are called off the course. Please do not expect golf courses to allow your pet at their facility. These are risks pet owners must accept on golf packages.

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