BCgolfguide.com has been provided exceptional golf travel services since 2002, with extreme attention to detail for our clients golf, hotel and shuttle services. We have garnered hundreds of accolades and testimonials from small groups to large corporate outings. Below is an excerpt of a handful of very happy golf travelers. You may also access more golf travel comments from the golf course profile pages where you fill find a "Testimonial" Tab. We look forward to receiving your testimonial as well!
Just wanted to send you an email to say how much I appreciate everything you did to organize our trip. Absolutely everything was perfect! You made me look really good as the organizer. You make golf travel easy! Everyone loved the fact that all they had to do was show up and everything was looked after. I highly recommend the Hampton Hotel. The staff was fabulous, room was exceptional, and the pool / hot tub / and even the water slide made for a great way to soothe some aching muscles at the end of the day. Even the breakfast was quite good and the topping on the cake was fresh baked cookies when we checked in at the desk. SWEET. I don’t know how you managed to pull off the incredible weather we got but great job there too! Thanks again and you can look forward to booking our golf travel again next year. Paul Cowl
Ross, please accept my apologies for responding so late after our trip, but June is a very busy month for me. I just want to thank you for having our trip so well organized. The accommodations were great, and all of us were very impressed with the courses. Kelowna has another winner in the Black Mountain course ( None of us got close to your 79, but we will blame that on the alcohol factor). We are most definitely doing this again next year, and will be calling on you to get us set up again. On behalf of the Kelch golf travel group Thank you. Chris K.
I've been meaning to contact you, just to give you the 'thumbs up' on our golf travel package to Kelowna. The Coast Capri was a great place to stay, close to everything. We encountered a bit of drizzle/rain the first two days, but nothing to hold us back from golfing. We were very happy with the courses we played; and their hospitality was wonderful...particularly Sunset Ranch - I'm just sorry we didn't plan that day to stay there to eat, they seemed to have been the most friendly, and accommodating. Trena Cole and Ladies
I wanted to thank you for helping set up our golf trip last month. The accommodations at the Manteo were very good and the golf was fantastic. The round at Tower Ranch was the highlight. We look forward to returning to Kelowna or Kamloops (or Whistler?) next year. Booking golf travel through you was very easy and effective and we will go this route again. I will also recommend you to anyone else who is thinking golf. Thank you Rob Sim
Hi Ross, Just to let you know that our golf outing in Kamloops was a complete success. The Hampton treated us well and provided a mini-suite in one of the rooms for our “post-game review”. Rivershore gave us four pitchers of beer on the house because of a 25 minute delay on our t-time. We all enjoyed The Dunes and managed to escape with only one hole of rain. The highlight for all of us was Tobiano. The weather was perfect, the course is spectacular and we all agreed it is a “class act”. We will definitely be using your services next September in the Kelowna area. On behalf of the Yumper group, thanks for all your golf travel assistance. Best Regards, Bob
General Terms and Conditions - Jan 1st, 2016
Travel within Canada
Upon booking we will process a deposit of minimum $200 up to 25% of your trip package based on size and trip value. (This becomes the a non refundable deposit of the total package by the Group Leader) - your personal itinerary page will have noted deposit amounts, additional deposits if required to hotel/golf partners and final payment amounts and due dates. If a trip needs to be cancelled after the booking is completed and deposit paid, all initial deposits are non-refundable, however 1/2 this deposit amount WILL revert to a travel credit for use up to 18 months from the original scheduled trip date.
All other players are due 30 days prior to arrival date OR based on group size will be noted on your online itinerary. All Golfer payments and deposits (with exception of the organizer) received are partially refundable prior to 30 days of arrival with 75% returned to the client, 25% retained for future travel credit available towards future travel within 18 months of the original travel date. Your specific itinerary will outline your groups payment due dates, amounts and any group specific cancellation requirements. The group organizer is liable for required payments in which others in the group fail to pay. Please ensure your group is aware of these commitments.
Cancelling inside 30 days and before 8 days of your arrival date - refund of 75% of your trip value assuming there are no other hotel(s) / golf course(s) cancellation penalties that may apply.
Cancelling 7 days prior arrival - no refunds available
If you are booking within 30 days of arrival date then your full package price is due AT TIME OF BOOKING and payable regardless of group size. Groups of 8+ cancelling may have penalties applied prior to refunds issued.
Also be aware that when the group number reduces, some costs are averaged equally over the original number of travelers, the cost per person could increase. We ask the group organizer to cover this short fall and be reimbursed from others in the group.
Travel to the USA & Overseas
Deposits and packages maybe quoted in U.S. or Canadian Funds (and clearly noted) a minimum of 20% non-refundable deposit is due upon booking and itinerary completion with final payment due 60 days from the arrival date. Deposits on golf travel outside Canada will not have credit available for future travel.
If the arrival date is inside 60 days, full payment on the trip is payable at time of booking.
Cancellations done 60 days - Refunds on the remaining 80% maybe available subject to additional cancellation fees by our hotel and golf partners.
Exchange rates at time of payment may affect your final amount owing from originally quoted prices. We typically will quote US packages in US funds.
Your *group organizer* is ultimately responsible for funds not paid by others in their group or if the trip costs are affected by reductions or additions, ie - A group size change with shuttle services and associated costs causing a change in bus size, additional shuttles or the re-average of costs over the final total in the group - rooms costs where the group is left with an odd number of players since most packages are based on 2 per room.Additional Details about your golf package:
If our office is closed and you need assistance while on your trip, please call 1-877-223-7226 or 250-764-0700 and leave a detailed voice message, we will respond to your needs.
If your package exceeds 4 golfers, then consecutive tee-times are booked. Golf vouchers will be issued upon receipt of full payment and sent via email in a final pdf itinerary - Please ensure you have them before you leave and note that vouchers for golf start from the bottom of the page (Day 1) and move upward for consecutive days.
Hotel photos & text descriptions on our website(s) and in this itinerary pdf are sometimes for illustrative and general descriptive purposes, they may not reflect the exact room(s) you have booked. Generally rooms are standard with 1 queen or 2 double beds, upgraded rooms are noted on your hotel vouchers.
Every attempt is made to keep your group separate from other golfers, in the event the course is busy your 2-some or 3-some may have other players join your group.
Always Assume all hotels are 100% non-smoking unless we specifically note in your itinerary otherwise, smoking in your room will result in cleaning fees of $200 to $300 per room per incident.
All incidental costs during your trip such as parking, ferries, road tolls, room charges and gratuities are not included in your package unless noted on your golf or hotel vouchers.
Insurance: Cancellation insurance is recommended but not mandatory. Trip cancellation, medical & hospital, baggage and sporting coverage are available for your vacation by your credit card provider or a 3rd party source. This is your responsibility to have coverage. By not taking insurance, you are fully liable for any and all penalties imposed as stated under our Terms and Conditions Policy.
Dress Code is in effect at all courses, no jeans, tee shirts, tank tops or inappropriate attire, no metal spikes, and appropriate golf attire for ladies. Do not bring your own alcohol onto the courses.
Once you have arrived changes to your package are not permitted. All "no-show" reservations for golf and hotel will be subject to zero refunds.
Rain checks explained - In the event of extreme weather and courses will not allow players to access the course, partial refunds on your trip will be returned as 1 payment to the group organizer approx 2 weeks after your trip. If the weather allows for play and other golfers are golfing, the expectation is that your group is expected to play. Rain checks are issued by the courses when unable to complete your round(s)
BCgolfguide.com Inc. (CPA of BC 40424) and our golf and accommodation partners will not be responsible for any unused portion of your package. Refunds will not be issued for unused hotel rooms, tee times or any other services due to flight delays, schedule changes, weather conditions or other circumstance beyond our control. In the event of a course closure due to extreme weather, it is up to each individual golf club to make alternative arrangements such as issuing rain checks direct to the golfer(s) and/or refunds (partial) back to BCgolfguide.com Inc.
As a client of BC Golf Guide.com Inc., we firmly expect proper, adult behavior while engaging in the golf courses and accommodations booked within your golf package. Our partner suppliers have the right to dismiss anyone who engages in unruly behavior or conduct unbecoming of a guest or who acts in a manner inconsistent with local or federal laws, statutes or ordinances.
BCgolfguide.com and accommodation partners shall not be liable for injury, damage, losses, accident or expense to persons or property due to acts or default of any company or person providing services for a package. BCgolfguide.com Inc. accepts no responsibility for the actions of the suppliers or golfers listed in this package.